- How much is shipping?
Shipping is $7.50 within Australia. Reduced shipping fee to international destinations from $11-14.00 depending on size of mobile.
- What currency is the Price listed in?
Australian Dollars.
- What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
- Do you ship internationally?
- Yes, we ship everywhere! Shipping is via Australia Post and takes between 5-14 days for international air mail. I send a confirmation email when the mobile is posted.If you would like registered post please email and we will organise a quote. We cannot be held responsible for lost or stolen parcels.
- What is your returns policy?
Please contact me first if there are any problems as I would deal with returns/refunds on a case by case basis, and I try to make the customer happy! Contact me within 7 days of purchase by email or phone. Unsolicited returns will not be processed. Any returns would need to retain all packaging and be in perfect order, appropriate shipping would need to be organised and paid for by the customer. Any refund would exclude shipping and merchant fees. If a mobile is damaged as a result of postal transport please notify within 24hrs of your receipt of mobile.
- What about custom mobiles?
- I love doing custom mobiles. If you would like to discuss a custom mobile send me an email, nina@pukapuka.com.au
- Do you wholesale?
- Yes Puka Puka is stocked globally, for further information send me an email, nina@pukapuka.com.au
- Copyright?
- My work is protected by Copyright - PukaPuka Design 2007-2009 Please do not copy my text, concepts or work.
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.5 Australia License.